Managed IT Products and Services

Whether you’re a fast-growing small business, a national household name or a public sector department, our managed IT products and services will support your operations and keep you safe, secure and connected in the digital world.

Our managed IT services give you access to a world-class team of IT professionals, without the burden of recruitment and training. Think of us as an extension to your existing team, bringing with us the expertise and knowledge needed to take your business to the next level.

IT Support

Remote IT Support, Outsourcing IT and Augmentation

From updating operating systems to keeping your PCs healthy, managing cybersecurity risks and supporting with managed products, you will quickly see the benefits of choosing Adept CTS as your remote IT supplier.

Cyber Security

Keeping your business secure online should be a top priority. If you don’t know where to start then never fear, we work with industry leaders in cybersecurity and anti-virus protection, so you can rest easy knowing your business and its data is safe online.

Cloud Products & Services

As Microsoft Partners, we’ll support you to transition your business operations to the cloud. Work from anywhere with 3CX’s real-time video conferencing software and keep your documents safe and accessible online with the right cloud storage solutions to suit you.

Get in Touch

When it comes to choosing the right managed IT products for your business, we consider your current circumstances as well as your plans for future growth. Get in touch to chat with one of our team about your business IT needs and we’ll help build the right plan for you.

We’d love to hear from you! Simply fill out the form and we’ll get back to you as soon as possible. Alternatively, you can email us at or give us a call on 0191 341 0125.

    Expert Insights

    From exploring cutting edge technology to helping you decide the best solutions for your business, our blog plays host to the Adept team’s expert insights.

    VoIP vs SIP: What’s the Difference and Which is Best For My Business?


    Choosing the right communications technology for your business starts with getting past the jargon and truly understanding what’s on offer and how it can help your business to communicate better.  With terms like VoIP, SIP, PBX, PSTN thrown about by communications providers all over the place, it can be difficult to understand what each term...

    Things to consider before rolling out permanent remote working


    Following a successful period of remote working in lockdown, many organisations are introducing long-term Working From Home Policies. There are so many benefits to remote working, from supporting staff to maintain childcare duties to tapping into talent outside of your typical geographical area. Having a remote working strategy in-place will elevate your organisation above the...

    Saving time for Savvy HR consultant with expert IT support


    How reliable IT support saves time and prevents headaches for Newcastle HR consultant No business is too small to benefit from Managed IT support. Take Susan Fearon of Savvy HR, a one-woman HR consultant with over 30 years working with organisations developing HR infrastructures to support businesses throughout the employee lifecycle with everything from recruitment...

    Preparing for Windows 7 End of Life


    End of Life for Windows 7 is right around the corner. Although nine years have passed since the launch of Windows 7, recent reports show that 39% of users are still running the outdated system. Is your computer still on Windows 7? If so, then keep reading to find out what you need to do...

    Is your business ready for remote working?


    Five tips to ensure your employees have a seamless transition to working-from-home  With school and office closures taking place across the world, and a mass-ban on public events imminent, many organisations are under high pressure to deliver a remote working strategy. Is your business prepared the imminent shift to employees working from home? From portable...

    10 things to consider when choosing a Managed Service provider


    A Managed Service provider can help take your business operations to the next level. However, finding the right Managed Service provider to match your needs and future plans isn’t always easy. To help you on your way, we’ve put together a list of things to consider when choosing a Managed Service provider for your organisation....

    Let our clients do the talking

    “We have worked with Adept, who have provided our IT support externally for over 5 years. The team at Adept are always happy to help at all times of the day and are responsive to requests always falling with agreed timescales. Not only do Adept provide our IT support but they also offer us ideas that help us move with existing technology trends. We cannot recommend Adept highly enough as an IT Support solution.”

    – Nirvana Europe Ltd