VoIP Communications Services

Stay connected with cutting edge VoIP services from Adept CTS.

From VoIP technology to business mobiles, we’re here to help find the right solution for you. We provide industry-leading telephone technology to organisations nationwide, including the integration of 3CX Hosting and the management of a suite of mobile devices. We’ll keep your business connected.

We’ll ask all the right questions to make sure every service meets your business needs. It’s about choosing the right solutions to support your business as it grows. Protect your business security by securing your digital foundations with Adept’s communication and technology services.

3CX Hosting

Harness the power of the latest telephone technology with 3CX Hosting. As a Platinum 3CX Hosting Partner, we help businesses install and manage this highly sophisticated open-standard VoIP phone system. With both on-premise and cloud options, 3CX Hosting is an affordable and flexible way of managing your business telephones, wherever you are.

Telephone and Hardware Installation

We’ll manage the installation of your business telephones, so you can rest easy knowing that Adept’s expert communications team is on-hand to ensure your business runs smoothly throughout any period of transition.

Many businesses stay with outdated or even broken handsets through fear of the disruption to business that installing new hardware may cause. Bring in the Adept team and let us take care of things so you can focus on what matters most: running your business.

Business Mobiles

In business just like in life, we never know what’s around the corner. Thankfully, with the right Business Continuity Planning and Disaster Recovery (BCDR) strategy, you can rest easy knowing that you are prepared for the worst.

Expert Insights

From exploring cutting edge technology to helping you decide the best solutions for your business, our blog plays host to the Adept team’s expert insights.

VoIP vs SIP: What’s the Difference and Which is Best For My Business?


Choosing the right communications technology for your business starts with getting past the jargon and truly understanding what’s on offer and how it can help your business to communicate better.  With terms like VoIP, SIP, PBX, PSTN thrown about by communications providers all over the place, it can be difficult to understand what each term...

Things to consider before rolling out permanent remote working


Following a successful period of remote working in lockdown, many organisations are introducing long-term Working From Home Policies. There are so many benefits to remote working, from supporting staff to maintain childcare duties to tapping into talent outside of your typical geographical area. Having a remote working strategy in-place will elevate your organisation above the...

Saving time for Savvy HR consultant with expert IT support


How reliable IT support saves time and prevents headaches for Newcastle HR consultant No business is too small to benefit from Managed IT support. Take Susan Fearon of Savvy HR, a one-woman HR consultant with over 30 years working with organisations developing HR infrastructures to support businesses throughout the employee lifecycle with everything from recruitment...

Preparing for Windows 7 End of Life


End of Life for Windows 7 is right around the corner. Although nine years have passed since the launch of Windows 7, recent reports show that 39% of users are still running the outdated system. Is your computer still on Windows 7? If so, then keep reading to find out what you need to do...

Is your business ready for remote working?


Five tips to ensure your employees have a seamless transition to working-from-home  With school and office closures taking place across the world, and a mass-ban on public events imminent, many organisations are under high pressure to deliver a remote working strategy. Is your business prepared the imminent shift to employees working from home? From portable...

10 things to consider when choosing a Managed Service provider


A Managed Service provider can help take your business operations to the next level. However, finding the right Managed Service provider to match your needs and future plans isn’t always easy. To help you on your way, we’ve put together a list of things to consider when choosing a Managed Service provider for your organisation....

Let our clients do the talking

“Thanks to 3CX, we were able to increase our phone capability 200%+ in record time to meet the demands of the Health professionals responding to the Covid-19 crisis. Working together with Adept CTS and 3CX SCW have been able to deliver a flexible and rapid deployment that has provided new and increased capabilities to Health professionals from numerous locations ensuring service users get the support they need at this critical time. Thank you 3CX and Adept CTS for your support!”

Matt Buckley | Head of Enterprise Architecture & Design, Technology Management & Architecture at NHS South, Central and West

Get in touch

Whether you need IT support, telephone technology, faster business broadband or want to find out more about our Safeguarding4Education software, we’d love to hear from you! Simply fill out the form and we’ll get back to you as soon as possible. Alternatively, you can email us at support@adeptcts.co.uk or give us a call on 0191 341 0123.